Shipping Rates
We ship locally, in South Africa, and internationally.
Local delivery time is 1-5 business days , after shipping (depending on delivery location).
Shipping for orders under R1250 is charged at a flat rate of R80.
Orders over R1250 enjoy free shipping (Excl. Digital Items).
Digital products do not contribute to the free shipping amount.
Expected delivery time frames:
Cape Town and surrounds: ±1-2 business days
Main Centres (Johannesburg, Pretoria, Durban etc.): ±2-3 business days
Outlying Areas: ±3-5 business days
For customers who have selected express shipping, please note that these orders need to be placed before 11:00am on weekdays to ensure delivery within the 1-2 day timeframe. Express shipping is only available for main centres in South Africa. You will receive your order within 1-2 days after your items have been shipped.
International delivery time is around 7 business days.
International shipments are handled by DHL. They have an automatic system that quotes you on shipping according to your location. Simply enter your delivery address and you will see what the shipping will cost you.
Delays may occur as a result of customs clearance or availability on air freight planes.
You will receive an email as soon as your order has been shipped. The email will include a tracking number and a link to where you can track your order.
NOTE: The customer is responsible for any and all taxes and duties that the package attracts when entering the destination country. Burnt cannot be liable for any additional costs that the package might incur.